Privacy Policy

Privacy Policy for Luxom Global Effective Date: June 24, 2025 At Luxom Global, we are deeply committed to protecting your privacy and ensuring the security and proper handling of your personal information. This Privacy Policy outlines our practices regarding the collection, use, processing, storage, disclosure, and safeguarding of your data when you interact with our website, www.luxomglobal.com and any related services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services. 1. Scope and Data Collection This policy applies to all information collected by Luxom Global through our Services. We collect both personal and non-personal data: 1.1 Personal Data You Provide Voluntarily This refers to information that directly identifies you or can be used to identify you. You provide this data directly when you: Subscribe to our newsletter. Fill out contact forms or inquiry forms. Communicate with us via email or other channels. The types of personal data we may collect include: Contact Information: Your full name, email address, phone number (if provided), and country of residence. Correspondence Information: Any information you provide in your communications with us. 1.2 Automatically Collected Non-Personal Data (Usage Data) When you access our Services, certain information is automatically collected, which may not directly identify you but provides insights into your browsing behavior. This data helps us understand how our Services are used and how we can improve them. IP Address: Your device’s Internet Protocol address. Device Information: Type of device, operating system, browser type and version, language settings. Usage Data: Pages viewed, time spent on pages, referral source, interaction with elements on the page. Cookies and Other Tracking Technologies: As detailed in Section 6. 2. Usage and Storage of Your Information We process and store your data for specific, legitimate purposes and apply robust security measures. 2.1 Purposes of Data Usage We use the collected information for the following purposes: To Respond to Inquiries: To communicate with you and address your questions, requests, or feedback. Marketing & Communications: To send you newsletters, updates, and promotional materials related to Luxom Global’s activities (Education, Digital Marketing, Travel and Tourism, HR Consultancy, IT Consultancy, Automobile Trading for Export, General Trading) if you have explicitly opted in to receive such communications. You can unsubscribe at any time. Service Improvement: To analyze usage trends, monitor and analyze the effectiveness of our marketing campaigns, and evaluate and improve our website, products, and services. Security & Operations: To maintain the security and integrity of our Services, detect and prevent fraud, and troubleshoot technical issues. Compliance: To comply with applicable laws, regulations, and legal processes. 2.2 Data Storage and Security Your data is stored on secure servers with robust safeguards. We implement a variety of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include: Encryption: Data transmitted to and from our Services, especially sensitive information, is encrypted using industry-standard protocols (e.g., SSL/TLS). Access Controls: Limiting access to personal data to authorized personnel who have a business need to know. Firewalls and Intrusion Detection Systems: To protect our network infrastructure. Regular Security Audits: Conducting periodic reviews and updates of our security practices. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. 2.3 Data Retention Policy We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it. 3. User Rights Under Applicable Regulations Luxom Global respects your data privacy rights. Depending on your location and applicable data protection laws (including but not limited to the General Data Protection Regulation (GDPR) in the EU/EEA/UK, and the California Consumer Privacy Act (CCPA) in California), you may have the following rights concerning your personal data: Right to Access: You have the right to request a copy of the personal data we hold about you. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data under certain conditions (e.g., when the data is no longer necessary for the purpose collected). Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions (e.g., if you contest its accuracy). Right to Object to Processing: You have the right to object to our processing of your personal data, particularly when processing is based on legitimate interests or for direct marketing. Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, in a structured, commonly used, and machine-readable format. Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. To exercise any of these rights, please contact us using the contact information provided in Section 8. We will respond to your request within the timeframes mandated by applicable law. 4. Third-Party Sharing We do not sell your personal data. We may share your information with third parties only in the following limited circumstances and with appropriate safeguards: Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as website hosting, email delivery, analytics, and customer support. These providers are contractually bound to protect your data and only use it for the purposes for which we disclose it to them. Legal Requirements & Law Enforcement: We may disclose your information if required to do so by law, court order, or in response to valid requests by public authorities (e.g., government agencies, law enforcement) to meet national security or law enforcement requirements. Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal data. With Your Consent: We may share your information with third parties when we have your explicit consent to do so. 5. Cookies and Tracking Technologies Our Services use “cookies” and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. 5.1 What are Cookies? Cookies are small data files placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information. 5.2 Types of Cookies We Use Strictly Necessary Cookies: Essential for the operation of our Services (e.g., enabling basic navigation). Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services. This helps us improve the way our Services work. Functionality Cookies: Used to recognize you when you return to our Services, enabling personalized content. 5.3 How to Manage Cookies Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. You can typically find these settings in the “options” or “preferences” menu of your browser. 6. Children’s Privacy Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently received personal data from a child under the age of 16, we will delete such information from our records. If you believe we might have any information from or about a child under 16, please contact us. 7. Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any modifications signifies your acceptance of the updated policy. 8. Contact Us If you have any questions or concerns about this Privacy Policy or our data handling practices, or if you wish to exercise your privacy rights, please do not hesitate to contact our Data Protection Team at admin@luxomglobal.com